This HR Professional has 15 years’ experience in HRIS, group benefit programs, payroll, claims, compliance, retirement, compensation, and training programs. They are detail-oriented with the unique ability to see problems or missing pieces and make suggestions to improve processes. This versatile candidate is known for their “can-do” attitude and enjoys tackling new projects to help teams succeed.
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Extensive knowledge working within Workday – implemented and customized Workday system to fit the company’s needs, coached them on how to properly utilize it, created standard operating procedures, and assisted with administrative work.
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Resolved both 2nd and 3rd level Benefit appeals: Medical, Pharmacy, Dental, Disability, and Life claims at a 99% accuracy level while exceeding quantity standards
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Communicated annual open enrollments, training sessions and conducted group benefit orientations and assisted with HRIS/HRMS, payroll and claim system conversions and implementations
For more information about this candidate, please contact Michelle O’Kelley or complete this short form: