Expertly handles escalated calls. Guides upset customers and provide support with a clear, step by step process on how to resolve the issue.
Provides support to brokers, clients, employees, and customers via phone and email.
Proficient with Salesforce, Microsoft Office Suite. Office 356, Google Applications, and both 10-Key and alpha numeric data entry.
For more information about this candidate, please contact Michelle O’Kelley or complete this short form: