Experienced Customer Service Specialist & Sales Professional Delivers Client Satisfaction Through Solutions

Introducing our versatile candidate, a dynamic Customer Service Agent and Sales Professional with a proven track record of excellence across diverse industries. With a wealth of experience in customer service, sales, account management, and team leadership, they bring a unique blend of skills and expertise to any role.

Key Competencies

  • Meet personal and team targets, including call and chat handling quotas, while delivering exceptional service and support.
  • Designed and implemented customized solutions tailored to meet individual customer needs, ensuring client satisfaction and retention.
  • Proficient in CRM platforms and customer service tools such as Zendesk and RMA UPS web-based tool, ensuring seamless management of service tickets and customer inquiries.


  • Personal Effectiveness & Credibility
  • Strategic & Critical Thinking
  • Zendesk & MS Office Suite

For more information about this candidate, please contact Kaylie Leib or complete our staffing request form: