Experienced Customer Service Representative Brings High-Volume and Multi-System Experience

Organized and dependable, this candidate has a history of successful customer service experience, including inbound and outbound call center, inside sales, reception and high-volume customer service in various industries.


  • Managed high-volume customer service, answering up to 80 calls per day while maintaining minimal wait times.
  • Supported outbound calls and inside sales, including order entry, billing support and customer win backs.
  • Built knowledge of complex products and services to answer customer questions, using up to 5 systems simultaneously.

Key Competencies

  • High-volume customer service
  • Inbound and outbound call center
  • Problem solving and critical thinking

Technical Skills

  • Microsoft Office Suite
  • Omega
  • GTS
  • CRM systems

For more information about this candidate, please contact Michelle O’Kelley or complete this short form: