Organized and dependable, this candidate has a history of successful customer service experience, including inbound and outbound call center, inside sales, reception and high-volume customer service in various industries.
- Managed high-volume customer service, answering up to 80 calls per day while maintaining minimal wait times.
- Supported outbound calls and inside sales, including order entry, billing support and customer win backs.
- Built knowledge of complex products and services to answer customer questions, using up to 5 systems simultaneously.
- High-volume customer service
- Inbound and outbound call center
- Problem solving and critical thinking
- Microsoft Office Suite
- CRM systems
For more information about this candidate, please contact Michelle O’Kelley or complete this short form: