Experienced IT Business Analyst with Expertise in Project Management and Digital Products

Are you seeking a dynamic business analyst who brings more than 10 years of invaluable experience to the table? Look no further! Our featured talent is a highly analytical business analyst with deep expertise as an IT Business Analyst, Data Analyst, and Product Owner.

This candidate has substantial experience in writing and participating in test plans and QA, deep BA experience, a background in digital products (including mobile apps and websites), and Agile. This high-energy and performance-driven professional recently launched a small business, as well as a non-profit, while continuing to provide BA services on both a contract and FT basis.


  • Played a pivotal role in the successful launch of national software to over 11,000 infield users.
  • Took the lead in a project to revamp the “my account” section of the company’s customer-facing website while introducing new order-tracking functionality.
  • Collaborated with co-leads and program managers to plan, coordinate, and implement agendas for monthly meetings.

Key Competencies

  • Proficiency in SQL query language facilitated custom reporting and troubleshooting, enhancing technical support processes.
  • Strategic leadership extended to managing a technical support team and overseeing hardware device procurement and maintenance.
  • Adeptly managed and coordinated the support relationship with the software vendor, ensuring seamless communication and issue resolution.

Technical Skills

  • Data mapping
  • Agile and Waterfall
  • SQL
  • Project management
  • Requirements gathering
  • Data analysis
  • Use cases
  • Facilitation
  • Risk management
  • User acceptance testing
  • Data mining and data mapping
  • Jira/Confluence