Meet Advent’s customer service professional who combines technical precision with exceptional people skills. This candidate brings versatile experience across industries, with expertise in customer communication, collections, and administrative operations.
Key Accomplishments
- Managed high-volume customer service operations, successfully handling 60-130 calls daily while maintaining quality standards.
- Demonstrated exceptional data entry accuracy with 8,000 keystrokes per hour while ensuring data integrity.
- Recovered over $1,000 monthly through strategic collections efforts and customer negotiations.
- Streamlined administrative operations through efficient mail management and inventory control systems.
- Maintained meticulous customer records while processing high volumes of payments and orders.
Key Competencies
- High-volume customer interaction management
- Advanced technical proficiency in multiple enterprise systems
- Precise data entry and records management
- Collections and payment processing expertise
- Administrative coordination and event planning
- Strong command of MS Office Suite, Great Plains Dynamics, and Max Systems
This candidate’s ability to balance high-volume workloads with precise attention to detail makes her an invaluable asset for organizations seeking to enhance their customer service operations. Her diverse skill set and proven track record in customer satisfaction demonstrate her capacity to excel in dynamic service environments.
Want to Learn More?
Interested in hearing more about this candidate? Call Advent at (952) 920-9119 or complete this short form:
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