Customer Service Representative: Over-Achiever Exceeds Goals Consistently by 80%

This customer service representative for Advent Talent Group has a variety of experience in call center and office environments. This candidate’s skillset includes CSR, Medical records, de-escalation, retail, data entry and HIPAA. His strong work ethic and professionalism sets him apart from the competition.


  • Exceeds completion goals by 60-100% daily
  • Proficient in MS Office programs and types 55 WPM
  • Supervisors praise his skill with customer de-escalation, often commending him as an example for the rest of the team