Customer Service and Administrative Specialist Builds Customer Loyalty

Experienced in front desk and retail as well as administrative roles, this candidate prides themself in their ability to keep customers first. Able to supervise staff, schedule, handle interviewing and hiring and as well as other administrative tasks, their experience, desire to grow and ability to build customer loyalty make them an excellent addition to your office support team!


  • Supervised over 20 staff, creating schedules and managing interviewing and hiring for front desk personnel.
  • Managed background checks and filing other employee paperwork in the database.
  • Managed multiple phone lines, answering calls and scheduling appointments while greeting walk-ins and handling customer issues, leading to increased customer loyalty and retention.

Key Competencies

  • Customer Service
  • Hiring and interviewing
  • Office administration
  • Microsoft Office

Soft Skills

  • Leadership and teamwork
  • Communication
  • Problem solving and attention to detail

For more information about this candidate, please contact Michelle O’Kelley or complete this short form: