An excellent candidate for client services or customer service roles, this Customer Relations Specialist is always ready to go with excellent organizational skills and an energetic style. Their ability to quickly take on new projects and track record of consistently meeting metrics makes them a great addition to any office team!
Highlights
- Managed all aspects of customer relations, including phones, data entry, research, payment management and scheduling.
- Boosted customer retention efforts through outbound and inbound calls, setting and meeting performance goals.
- Consistently met and exceeded weekly and monthly outreach goals by 20%
Key Competencies
- Customer Service
- Customer Retention
- Technical skills include Salesforce CRM and Microsoft Office suite
Soft skills
- Interpersonal communication
- Leadership
- Teamwork and organization
For more information about this candidate, please contact Michelle O’Kelley or complete this short form:
84248