Customer Advocate: Lightning Fast and Top Rated CSR Completes 150 Calls a Day

This Advent Office candidate consistently rated at top speed on a team of 50 people! With over 12 years of customer service experience, she is skilled at data entry and multi-tasking. She exceeds call goals and managers love her work ethic! Excellent problem-solving skills and client satisfaction ratings.

Highlights:

  • Beat call time and speed goals by 50% in her last role, making 150 calls/shift
  • Commended for client satisfaction, customers would only want to speak with her when calling in.
  • Top data entry and typing speed out of a team of 50, three consecutive months.