With a strong history in client relations, this candidate brings experience managing a portfolio of clients including project management, relationship building and data analysis. Their ability to coordinate cross functional teams to deliver client services, top-tier customer service skills, and various administrative abilities, make them an excellent addition to your operations team!
- Served as a point of contact, supporting a portfolio of 8 clients through relationship building, reporting, data analysis and coordinating meetings.
- Coordinated the implementation of client services, working with cross-functional teams to troubleshoot issues and manage projects within the client portfolio.
- Onboarded and trained new hires in partnership with HR teams, managing a 3-4 week training program.
- Customer and client service
- Project management
- Data analysis and reporting
- Onboarding and administration
- Technical Skills include Salesforce and other CRM systems, Zen Desk, and Microsoft Office
- Relationship management
- Proven work ethic
For more information about this candidate, please contact Michelle O’Kelley or complete this short form: