Call Center Coordinator, Experienced Bilingual Professional

This experienced, bi-lingual, Call Center Coordinator for ATG is an absolute DELIGHT!

Here are some quick highlights:

  • Experience handling 150+ inbound and outbound calls a day and meeting metrics in a call center environment (sales goals, call time, following call flow, etc)
  • While working as a Patient Care Coordinator, she was the first point of contact for customers collecting payments, verifying insurance, and working with sensitive patient file information
  • She is bilingual in Spanish and English with a background translating for customers
  • Proficient using Microsoft Office