Administrative Support: Calm Under Pressure and Increased Satisfaction by 15% for Entire Department

This candidate has excellent communication skills which she has utilized the banking industry and state agencies.  She attributes her success to her ability to learn quickly and adapt to new environments. She can handle high pressure environments and multi task effectively. Her phone style is calm and professional.

Highlights include:

  • Data entry of 10,000kph
  • Consistently maintains 125% of goal for documents completed.
  • While working for a state agency in customer service she increased call satisfaction rate from 85% to 100% within a 30-day timeframe.