This customer service candidate has experience with scheduling highly complex medical appointments and following HIPAA compliance. Her PCA/DSP experience and familiarity with medical terminology are useful in a variety of medical customer support roles. She also has a knack for upselling and handles 100 + inbound calls per day, plus outbound calls and customer de-escalation.… Read more »

This ATG candidate handles 100 calls a day and hopes to use her customer service and Spanish-speaking skills in a call center environment. This candidate also has leadership experience and a talent for organization, time-management, and multi-tasking. Highlights include: 7+ years call center experience, often up to 100 calls a day, worked directly with customers… Read more »

This mission-driven administrative assistant was most recently awarded a Nationwide Policy Fellowship involving Leadership Development, Grant Writing, Funding, and Policy Projects. Her exceptional performance resulted in a 4-month extension of her fellowship. Also, her policy memo was accepted and is in process of becoming a bill! This professional and articulate candidate is experienced as the first point of… Read more »

This dynamic Administrative Assistant saved one company $500,000 in shipment/invoicing costs and cleaned up $275,000 in unpaid invoices. As a result of her resourcefulness, she was assigned quality assurance responsibilities on every company account. She also shared her software expertise; training other staff on best practices. One accountant she supported said “I don’t know what… Read more »

Former managers praise this Warehouse Specialist for her hybrid office and warehouse skills. She is forklift and pallet jack certified with 5+ years of experience in packing and machine roles for food companies. This candidate is a fast learner and decisive. Her supervisors say she works hard and takes initiative to ensure the job is completed successfully.… Read more »

This outgoing Administrative Assistant for ATG has experience in Executive Support and Legal Reception. She enjoys being the first point of contact while supporting a team as a vital contributor. This candidate is well-versed in calendar management, accounts receivable, payroll, and training. A few highlights include: 10+ years C-level support, up to six directors at… Read more »

This Office Administrator for ATG is organized and works well under pressure. She is a strong writer and developed impeccable editing and proofing skills as an English major. This candidate has a legal and financial services background with experience in product compliance and plan management analysis. A few highlights include: Instrumental in achieving an industry award for excellence… Read more »

This ATG candidate is an experienced customer service and data entry candidate with multi-year experience in various call center positions. This candidate has a welcoming phone presence; professional and friendly with a bright personality. A few highlights include: Consistently surpassed daily appointments goal by 14% on average, sometimes as high as 100% over goal. Supervisors praised… Read more »

This document/records clerk for ATG is experienced with a variety of paper & document management positions, including medical and financial. He is a driven professional with a track record of reliability and success in his roles. A few highlights: Able to answer up to 10 phone lines at a time, expertly handling customer concerns in a fast-paced environment Consistently performs focused… Read more »

This experienced customer service/call center candidate for ATG has a strong background in insurance and healthcare and is familiar with Medicare and Medicaid.  This candidate specializes in working with elderly clientele. He provides technical support to customers, processes orders, racks packages, and collects payments. A few highlights: Easily handles 80+ inbound and outbound calls a day while meeting… Read more »