This Dedicated Customer Service Expert Stands the Test of Time

This dedicated customer service expert currently holds tenure in a highly competitive, high turn industry and is looking for a new challenge. Though the average tenure in this industry is nine months, this candidate has been with the same organization for nine years! They have been promoted several times and currently work as a consultant, developing strong client relationships and providing genuine, hands-on customer service.
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  • Promoted and selected to train new staff members on procedures and techniques to enhance client experience and satisfaction.
  • The go-to person for handling unhappy customers and escalated calls.
  • Empathizes with customers, diffuses frustrations, acknowledges and seeks to understand the situation, problem solves by identifying where improvement is needed.
  • Extremely dedicated at work and recognized for their commitment to their clients.

For more information about this candidate, please contact Michelle O’Kelley or complete this short form: