[Remote Ready] Dedicated Customer Service Rep De-escalates and Delights

Looking for a high-performing customer service rep who knows how to calm customers and solve problems? This candidate was promoted 3 times in 3 years in their last role. Managers describe them as dedicated, attentive to detail, and consistent. They said this candidate goes above and beyond, consistently delighting customers and solving problems
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  • Recognized for bringing attention to an issue with payments that affected thousands of accounts. They noticed a pattern and came up with a solution that the entire department adopted.
  • Uses calm nature to diffuse difficult phone conversations.
  • Proficient in MS Office and Office 365 programs and types 55 WPM.

For more information about this candidate, please contact Michelle O’Kelley or complete this short form: