A support-oriented candidate, this Technical Support Specialist and Recruiter has deep experience in customer-facing and management roles, including coordinating large teams and managing contract recruiting via multiple channels. With excellent communication skills and a proven ability to effectively diagnose and manage issues as a go-to point person, they are sure to be an excellent addition to any support team!
Highlights
- Managed relationships with nearly 200 field technicians as a main point of contact, assisting with troubleshooting and escalating issues to other departments through multiple channels.
- Managing customer relations, preparing contracts, managing project information and ensuring compliance with relevant budgets.
- Sourcing and recruiting technicians for field projects using various recruiting tools, and managing onboarding.
Key Competencies
- Technical support
- Recruiting
- Team management and administration
Soft Skills
- Customer Service
- Attention to detail
- Time management
For more information about this candidate, please contact Michelle O’Kelley or complete this short form:
84341