How Quickly Can Your Customer Service Team Build Rapport? This Candidate Will Show Them How It’s Done.

This customer service representative is so good, customers will ask for them by name. Their previous employer said, “I’ve never seen someone come into this place and build a bond with customers as fast as they have.” This candidate is responsible, on-time, a team player and never says “that’s not my job”.
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  • Added supervisor’s work and stepped into dispatching and scheduling technicians within 3 months.
  • In previous role they took old, outdated install packets and developed a new way to access and organize them, resulting in increased speed and decreased mistakes.
  •  Driven towards goals, they have experience in large call centers with heavy call volume.