This experienced Receptionist easily establishes rapport with customers and is comfortable wearing many hats. They have experience covering multiple phone lines, assisting visitors with information/direction, email communications, maintaining a presentable and organized space, and utilizing a variety of software. This candidate learns new technology quickly and expertly manages scheduling and calendaring.
In their previous role, they contacted clients regarding follow-up patient care, outstanding payments, and scheduling appointments. Additionally, they kept the company database up-to-date with new client information and maintained patient records. This candidate is hard-working, reliable, with excellent phone and digital communication skills.
Results: Independently managed 6 phone lines and maintained correspondence with 1,000+ tenants, ensuring they were connected with the correct individuals.
Key Competencies: Microsoft Office, Microsoft 365, Google Applications, Zoom, front desk management, phone trees, and CRM’s.
Soft Skills: Excellent communication skills, strong interpersonal skills, flexibility, cool under pressure, problem solving, willingness to take on additional work.